Privacy Policy

Last Updated: 2/17/2026

Your Privacy Matters Here

At Pine Apple Mercantile, trust is part of hospitality. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, shop with us, or choose to stay in touch. We believe your personal information should be treated with care, respect, and plainspoken honesty.

1. Information We Collect

We collect information to provide a smooth, secure, and personal shopping experience. Information you provide directly may include:

- Name, billing address, shipping address

- Email address and phone number

- Payment information (processed securely through third-party providers)

- Account details, order history, and customer service inquiries

- Newsletter sign-ups and contact form submissions Information collected automatically may include:

- IP address and browser type

- Device information and site usage data

- Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

- Process and fulfill orders

- Communicate about purchases, shipping, and customer support

- Send newsletters, updates, and promotional messages (only if you opt in)

- Improve our website, products, and customer experience

- Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality, analyze site traffic, and understand how visitors interact with our content. You may disable cookies through your browser settings, though some site features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only with trusted third parties, including:

- Payment processors

- Shipping and fulfillment partners

- Website hosting and analytics providers

These partners are required to safeguard your information and use it only for authorized purposes.

5. Email Communications

If you choose to receive emails from Pine Apple Mercantile, you may unsubscribe at any time using the link provided in every message. We respect your inbox and aim to send communications that are thoughtful and relevant.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we follow industry best practices to safeguard your data.