FAQ

1. What kind of shop is Pine Apple Mercantile?

Pine Apple Mercantile is a Southern home goods shop offering thoughtfully curated décor, gifts, and everyday finds. We focus on pieces that feel warm, useful, and right at home in real Southern living spaces.

2. Where are you located?

Our shop is rooted in Pine Apple, Alabama. While we’re proud of our small‑town Southern roots, we ship our home goods and gifts to customers across the United States.

3. Do you offer Southern or farmhouse‑style home décor?

Yes. Many of our products reflect Southern, farmhouse, cottage, and classic home styles — timeless pieces meant to blend easily into lived‑in homes rather than follow short‑term trends.

4. Are your items handmade or locally sourced?

Some of our items are handmade or sourced from small makers, while others are carefully selected from trusted suppliers who share our values of quality and craftsmanship. Each product is chosen with intention.

5. Do you restock sold‑out items?

When possible, yes. However, many of our pieces are available in limited quantities. If something you love is sold out, we recommend signing up for our newsletter to hear about restocks and new arrivals first.

6. Do you offer gift options?

Absolutely. Many customers shop Pine Apple Mercantile for Southern gifts, housewarming presents, and thoughtful surprises. Items can be shipped directly to the recipient, making gifting easy.

7. How long does shipping usually take?

Orders are typically processed within a few business days. Shipping times vary based on location and carrier, but we always do our best to get your items to you as quickly and safely as possible.

8. What is your return policy?

Our return and exchange policies are listed separately on our website. We encourage you to review them before purchasing so there are no surprises.

9. How do I care for my home décor items?

Care instructions vary by product. When specific care details are available, they are included in the product description. When in doubt, gentle handling and indoor placement help extend the life of most décor pieces.

Contact Us

16286 Hwy 10 E, Pine Apple, AL 36768
Call us at 251-448-7262