PRIVACY

By Design — Sole Proprietorship

Effective Date: [Sept. 2024]

Last Updated: [April 2026]

1. Introduction

This Privacy Policy explains how By Design, owned and operated by Belinda Crouse as a sole proprietorship, collects, uses, and protects your personal information when you interact with our website, digital products, coaching services, email communications, chatbots, Facebook group, Substack content, or any other online presence under the By Design brand.

By using our website or services, you consent to this Policy.

2. Who We Are

Business Name: By Design

Business Structure: Sole Proprietorship

Owner: Belinda Crouse

Location: Watertown, Codington County, South Dakota 57201

Contact Email: [email protected]

Audience: Adults 18+

Language: English

3. Information We Collect

3.1. Information You Provide

Name

Email address

Payment information (processed securely by Stripe)

Form submissions, surveys, coaching intake

Messages via email, ManyChat, or Go High Level

Content shared voluntarily in coaching or community spaces

3.2. Information Collected Automatically

IP address

Browser and device details

Pages visited

Time on site

Referring URLs

3.3. Cookies

We may use cookies for:

Site functionality

Session management

Basic analytics

Advertising (e.g., Facebook Pixel, if implemented)

See our Cookie Policy for details.

4. How We Use Your Information

Deliver products and coaching services

Process payments

Communicate with you

Provide customer support

Send newsletters and marketing emails (with consent)

Improve our website and offerings

Comply with legal obligations

We do not sell your personal information.

5. Legal Bases for Processing (EU/UK Visitors)

Consent

Contract performance

Legitimate interests

Legal obligations

6. Sharing Your Information

We may share your information with:

Stripe

Go High Level / Automator

ManyChat

Email marketing providers

Service providers assisting with operations

7. Data Retention

We retain personal information only as long as necessary for:

Delivering services

Legal compliance

Business operations

8. Data Security

We use reasonable measures to protect your data. No system is completely secure.

9. International Transfers

If you access our website from outside the U.S., your data may be transferred to the U.S.

10. Your Rights

Depending on your location, you may request to:

Access your data

Delete your data

Correct inaccuracies

Withdraw consent

Opt out of marketing

Contact: [email protected]

11. Children’s Privacy

Our services are intended for adults 18+.

We do not knowingly collect data from minors.

12. Third‑Party Links

We are not responsible for the privacy practices of third‑party websites.

13. Updates

We may update this Policy at any time.

14. Contact

By Design — Sole Proprietorship

Email: [email protected]